Managed
Ad-Hoc
Managed
What’s included in managed IT support?
Managed IT Support is like having your own team of tech superheroes - minus the capes and secret lairs. Here’s an example of what’s in the package:
- 24/7 monitoring – We watch your systems around the clock so you don’t have to. Think of us as the IT night owls, swooping in to fix problems before you even notice.
- Help desk support – Got a tech issue? Call us, email us, or send a smoke signal (okay, maybe not the last one), and we’ll get it sorted faster than you can say, “Why won’t this work?”
- Regular maintenance – Updates, patches, and all the boring-but-important stuff your systems need to stay healthy - we’ve got it covered.
- Cybersecurity – Think of us as your digital bodyguards, keeping the cyber baddies out and your business safe.
- Backup and disaster recovery – Because accidents happen (spilled coffee, anyone?), we’ve got your data backed up and ready to recover in no time.
- Proactive problem solving – We fix problems before they even know they’re problems. Call it IT wizardry.
- Vendor management – Dealing with tech vendors is our job, so you can skip the awkward hold music and confusing tech jargon.
- Strategic IT planning – We help you plan for the future, so your tech can keep up with your growing business (and your grand ideas).
In short, we’ll handle the tech headaches so you can focus on what you do best - whether that’s running your business or mastering the office coffee machine.
Ad-Hoc
What’s included in ad-hoc IT support?
Ad-hoc IT support is like calling in the tech cavalry for those “oh no, not again” moments. Here’s what you get:
- On-demand problem solving – Whether your printer’s throwing a tantrum, your Wi-Fi’s gone AWOL, or your screen’s doing that weird flickering thing, we’ll swoop in to save the day.
- Pay-as-you-go flexibility – No contracts, no long-term commitment - just help when you need it. Kind of like IT on tap.
- Hardware and software fixes – From stubborn programs to hardware that’s had enough of your keyboard smashing, we’ve got you covered.
- Network troubleshooting – When your internet feels slower than dial-up or half your devices stop talking to each other, we’ll bring harmony back to your network.
- Quick diagnostics – We’ll pinpoint the issue faster than you can say, “I already tried turning it off and on again!”
- Expert advice – Not sure what’s going on? We’ll explain it in plain English (with minimal tech jargon and zero judgment).
Ad-hoc IT support is your no-strings-attached solution for those unpredictable tech emergencies. Call us your IT superheroes - but just for the day!
